DS News - Carrington

DS News September 2021

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9 We're proud to have been named one of the Top 10 subservicers in the nation, helping to Grow Happiness for you, your customers, and us. With over 250,000 subservicing customers and 40 clients in our portfolio, we're providing you with the best tools, tech and customer service out there for total transparency across the board. Here's just a few of the advantages of switching to TMS: •98% customer satisfaction rate •92% first-call customer resolution rate •Fully transparent, 100% accessible portal to manage your portfolio •220+ hours of annual training for customer CAREologists •90+ standard and customizable reports and ability to pull raw data And there's so much more that make us a Top 10 subservicer. To see how we can help you grow your business and provide one of the best subservicing experiences out there, go to subservicing.themoneysource.com The Money Source Inc. NMLS #6289, 3138 E. Elwood Street Phoenix, AZ, 85034. This is intended for the exclusive use of mortgage professionals only and is not intended for distribution to or use by consumers. Grow Happiness ® TMS subservicing has a new home: TOP 10

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